Privacy Policy

1. Introduction

Sumeru Strategy & Consulting (“Sumeru”, “we”, “our” or “us”) respects the privacy of visitors to its website and is committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use, store, protect and process personal information when you visit our website, submit an enquiry or communicate with us through our website or business contact channels.

This policy applies to:

2. Information We Collect

We may collect the following categories of information.

Information You Provide

When you contact us through our website or email, you may provide:

  • Name
  • Email address
  • Subject of enquiry
  • Message or project details
  • Organisation or institution details voluntarily included in your communication
  • Any other information you choose to share

Please avoid submitting passwords, financial account credentials, sensitive personal information or confidential third-party information through the general website enquiry form.

Technical and Website Information

Certain technical information may be processed automatically through website hosting, security and spam-prevention services. This may include:

  • IP address
  • Browser and device information
  • Website access and diagnostic information
  • Security-related information used to detect spam or misuse

The precise technical information collected may depend on the services and settings active on the website.

3. How We Use Your Information

We use information collected through our website for legitimate business and operational purposes, including:

  • Responding to enquiries and requests for information.
  • Understanding your organisation’s requirements and project objectives.
  • Communicating about our consulting and advisory services.
  • Preparing proposals, quotations or engagement-related documentation where requested.
  • Maintaining business correspondence and records.
  • Protecting the website against spam, unauthorised access and misuse.
  • Meeting applicable legal and regulatory obligations.

We do not use information submitted through the enquiry form for unrelated marketing communications without an appropriate basis.

4. Legal Basis for Processing

Where applicable, personal information is processed on the basis of consent, requests made by you, legitimate uses recognised under applicable law, contractual requirements or legal obligations.

Where consent is required, you may withdraw it through an appropriate communication channel, subject to applicable legal requirements and any lawful reason for continued retention.

5. Sharing of Information

Sumeru does not sell personal information to third parties.

Information may be shared only where reasonably necessary:

  • With website hosting, email, form-management and security service providers supporting our operations.
  • With professional advisers where required for business or legal purposes.
  • Where disclosure is required by law, regulation, court order or competent authority.
  • Where necessary to protect our legal rights, website security or legitimate business interests.

Service providers may process information in accordance with their applicable terms, privacy policies and contractual arrangements.

6. Website Hosting, Email and Spam Prevention

Our website operates on WordPress, with hosting services provided through Hostinger.

Website enquiries may be processed through SureForms and stored in the website’s administrative environment. Enquiry notifications are configured for our business email address:

info@sumeruconsulting.co.in

We also use Google reCAPTCHA v3 for spam prevention and website security. This service may process technical information in accordance with Google’s applicable terms and privacy policy.

You may review Google’s Privacy Policy at:

https://policies.google.com/privacy

7. Cookies and Similar Technologies

Our website may use cookies or similar technologies required for website functionality, security, performance or other enabled features.

The categories and use of cookies may depend on the WordPress configuration, hosting services and any additional tools activated on the website.

Where applicable law requires consent for particular cookies or tracking technologies, appropriate consent mechanisms will be implemented.

Visitors may also manage cookies through their browser settings. Disabling certain cookies may affect website functionality.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, maintaining business records, fulfilling engagements and meeting legal obligations.

Enquiry information that does not result in a business engagement will generally be retained until the enquiry has been resolved or the information is no longer required, subject to applicable legal and operational requirements.

Where information is no longer required, we will take reasonable steps to delete or securely dispose of it.

9. Data Security

We take reasonable technical and organisational measures intended to protect personal information against unauthorised access, disclosure, alteration, loss or misuse.

These measures may include access restrictions, website security controls, hosting-level safeguards and administrative precautions.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

10. Your Privacy Rights

Subject to applicable law, individuals may have rights relating to their personal information, including:

  • Requesting information about personal data being processed.
  • Requesting correction or updating of inaccurate or incomplete information.
  • Requesting erasure of personal information where legally applicable.
  • Withdrawing consent where processing is based on consent.
  • Raising a privacy-related grievance.
  • Exercising other rights available under applicable data protection law.

Requests may be submitted using the contact details provided below. We may request reasonable information to verify the identity of the person making a request.

11. Third-Party Websites

Our website may contain links to external websites or services.

Sumeru is not responsible for the privacy practices, content or security of third-party websites. Visitors are encouraged to review the privacy policies of those websites before sharing personal information.

12. Children’s Privacy

Our website and consulting services are intended primarily for organisations, institutions and adult professionals.

We do not knowingly seek to collect personal information from children through the general website enquiry form. If we become aware that such information has been submitted without an appropriate lawful basis, we will take reasonable steps to address it.

13. Changes to This Privacy Policy

We may revise this Privacy Policy from time to time to reflect changes in our website, business operations, service providers or applicable legal requirements.

The latest version will be published on this page with the revised date.

14. Contact for Privacy Matters

For questions, requests or grievances relating to this Privacy Policy or the handling of personal information, please contact:

Sumeru Strategy & Consulting
New Delhi, India
Email: info@sumeruconsulting.co.in
Website: https://sumeruconsulting.co.in

We will review and respond to privacy-related communications in accordance with applicable legal requirements.


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